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Nondiscrimination Notice

Nondiscrimination Notice

Notice of Nondiscrimination

El Paso Behavioral Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. El Paso Behavioral Health System does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

El Paso Behavioral Health System:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Patricia Hernandez, Civil Rights Coordinator

If you believe that El Paso Behavioral Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Patricia Hernandez, Civil Rights Coordinator El Paso Behavioral Health System
1900 Denver Avenue El Paso, TX 79902
Phone: 800-067-3411 Fax: 915-532-0733
[email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Patricia Hernandez, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.